EXPERIENCE

Product Manager | February – present
User Experience Designer | Sep – present 
Glerb | Bloomington, IN
•Designed and implemented internal and external communication systems

Associate Instructor | Sep - present 
Indiana University | Bloomington, IN
•Led weekly 50-minute discussions with 30 undergraduate students in Social Informatics
•Mentored and provided feedback to undergraduates seeking to improve their abilities 

Apple Certified Macintosh Technician | Jan 2012 – August 2013
Apple Lead Specialist | Aug 2010 – July 2011 
The MacExperience | Bloomington, IN
•Provided consulting and personal training for all Apple products and software
•Administered IT/Help-Desk support to local business
•Designed a social media marketing campaign resulting in directly attributable sales of $80,000 for the 2010 holiday season, quadrupling the goal set by Apple

Marketing Director | Aug 2011 – Jan 2012
Rhodan Marine Systems | Sarasota, FL
•Managed marketing and direct sales nationwide
•Negotiated and finalized a national sponsorship with NBC Sports ‘Bass2Billfish’
•Collaborated and designed new artificial intelligence behaviors with lead software engineer to provide new functionality and refinement to existing product

Assistant Property Manager | Feb 2008 – Sep 2009
At Home Apartments L.L.C | Saint Paul, MN
•Managed 716 combined unit apartments, town homes, and commercial spaces
•Awarded top-leasing agent of 2008 by renting 60 apartments within a ten-month period 

HONORS

•Invited to present original work at the 8th International Conference on Tangible, Embedded and Embodied Interaction (TEI) in Munich, Germany | 2014

•Awarded by Apple: Chosen as one of North America’s top performing Apple Certified Macintosh Technicians for attention to quality and strong customer focus | 2013

•Indiana University School of Informatics and Computing Scholarship | 2013-2014

•Indiana University Founder Scholar | 2013 (3.914 G.P.A)

SKILLS

METHODS
Affinity Diagramming 
Artifact Analysis 
Behavioral Mapping 
Brainstorming 
Contextual Inquiry 
Experience Prototyping 
Interviews
Mind Mapping 
Observation 
Paper Prototyping 
Personas 
Scenarios 
Sketching 
Storyboards 
Usability Testing 
Wireframing 

TOOLS
Adobe Illustrator 
Adobe InDesign
Adobe Photoshop
Adobe Premiere

Axure
Balsamiq 

Beyond the 9 to 5
Audiophile 
Photographer
Traveler
Swimmer
Biker
Climber
Gamer
Gadget maniac
Chef in training

Being more curious than George